Phone: +61 2 4367 6777
Our Online Gallery is open 24 hours a day for your convenience . If you would like to speak to us we will be happy to take your call between Monday - Friday from 8:30am to 5:00pm.
FREIGHT AND DELIVERY
Retail Product: All retail product will be dispatched within 3-5 days of receipt of your order. Shipping will be via Australia Post.
Small Limited Editions: All small prints will be dispatched within 14 days from receipt of your order.
Limited Edition Prints 30" and over: All prints are individually printed to order and each one is a registered, signed and numbered masterpiece. Every large Limited Edition Print has to be inspected and signed by Ken personally so some delays can occur when working around Ken's photographic schedule. Prints are delivered 5-6 weeks from the date your order is placed and are freight inclusive.
Every framed print is professionally packaged and fully insured from our door to yours. In the unlikely event that damage should occur in transit, we will have the print collected from you and replaced with a perfect one at no additional charge to you. Our goal is to resolve any problem quickly and to your complete satisfaction.
We use Federal Express for international delivery of all prints - framed and unframed. They have a terrific safety record and we have complete confidence in their tracking system. The prints are fully insured from our door to yours. When you order a print through our web site, you will receive automatic confirmation of your order. Then, when your print is dispatched, we will advise you of the FedEx tracking number for your reference.